Trains are still being cancelled by London Midland due to staff shortages. Despite assurances the company says it is difficult to get staff to volunteer to work on New Year’s Eve.
It is a strange industry where the manpower is short so you can never actually be sure you can run the timetable promised! London Midland and its staff must get back to a situation as soon as possible where the railway can be relied on.
We will continue to monitor the situation closely, press London Midland to try and publicise the changes as much as possible as well as minimising the pain. At least train tickets can be used on local buses to get you home on New Year ’s Eve.
As this goes on we will seek further compensation for passengers – however, the best thing is to get all the trains running as promised.