Skip to content

Key issues

Transport Focus undertakes research throughout the year, seeking the views of rail, bus, coach and tram passengers across the country. In these key issues you can see the focus of our work.

Accessibility

Around five per cent of rail and more than 20 per cent of bus journeys are made by people with a disability or long-term illness; but accessibility is also…

Find out more

Disruption

Disruption for passengers during journeys on public transport causes many problems for those affected. We are working with the rail and bus industries to i…

Find out more

Future of Transport

Our exploration of future trends and their potential impact on passenger expectations of travel, and particularly public transport, remains d…

Find out more

Retailing

Buying a rail ticket In the not-so-distant past buying a ticket was a relatively simple experience. You went to the station, and the ticket clerk asked wha…

Find out more

Ticket to ride?

It is right and proper that passengers buy a ticket. Transport Focus has never had a problem with the rail industry taking steps to catch those who deliber…

Find out more

Your concerns

We put a strong emphasis on evidence-based campaigning and research to found out what matters to you. Was your question there? If not, send us a question or call us on 0300 123 2350.

Related content

Latest news

More Southern strikes announced – Transport Focus response

Find out more
Latest publication

Bus Passenger Survey methodological overview – Autumn 2015 wave

Find out more
Latest post

What does the haulage industry need from our motorways?

Find out more