Around five per cent of rail and more than 20 per cent of bus journeys are made by people with a disability or long-term illness; but accessibility is also an issue for those travelling with heavy luggage or small children.
Transport Focus works to support improved accessibility on rail, bus, coach and tram, and to ensure that the views of passengers with disabilities are driving change.
Accessibility Forum April 2016
We held a successful Accessibility Forum in April with new members attending from the Shaw Trust, High Speed Two and Wayfindr.
The presentations along with a note of the meeting can be downloaded here.
The next forum will be taking place next October.
Frequently asked questions
- What is the Disabled People’s Protection Policy (DPPP)?
- Booking assistance for rail journeys
- Wheelchair spaces on trains
- Can I take my mobility scooter onto the train?
- How does an electric wheelchair differ from a mobility scooter?
- Reduced-rate fares for disabled passengers
- Buying tickets
- Rail industry websites to help disabled passengers
- Priority seating
- Priority seat cards
- Stations Made Easy
- Travelling with an assistance dog
- Travel training for you
- Staff training
- Transport Focus and accessibility
- Wheelchair-accessible toilets
- Journey disruptions
- If your booked assistance fails