Skip to content

Back to News

Have your say on the draft Passenger Focus work plan

Passenger Focus is the independent, official consumer watchdog for Britain’s rail passengers and England’s bus, coach and tram passengers (outside of London). Basing our work on research, we aim to make a difference for all Britain’s passengers.


This document is a draft version of our plans for the year 2013-14. We would welcome any comments or feedback; please email


  • Train
  • Coach
  • Tram
  • Bus
  • Transport Focus


Related content

Latest news

Transport User Voice – new issue out today

Find out more
Latest publication

Summary of the changes to the Tram Passenger Survey and their impact – Autumn 2015 wave

Find out more
Latest post

Bringing rail compensation into the 21 century

Find out more