Did the flooding affect your journey by rail, bus, coach or tram? If so, how was your experience of the information provided to help you complete your journey? You can continue the discussion on our forum or see our research on how passengers tell us they want social media to be used to help them out.

  • 8.7% Lots of staff on hand and clear, useful information provided

  • 8.7% Lots of information available from various sources

  • 14.1% I eventually got the info I needed

  • 23.9% I got where I was going, without outside help

  • 44.6% It was a real struggle, with no help available