How satisfied were you with the value for money of ticket you used on the last journey you made by train?
How would you rate the helpfulness and attitude of staff on board your last train journey?
28.1% Very good
22.7% Fairly good
12.5% Neither good nor poor
13.3% Fairly poor
23.4% Very poor
We've heard a lot recently about increased rail fares. But some bus fares have gone up too - do you know if yours has and, if so, by how much?
4.5% Yes, I had lots of warning
31.8% Yes, I found out when I last caught the bus
36.4% I assume that it will go up but I don't know much about it
4.5% I don't think mine is going up
4.5% I know mine isn't going up
18.2% I won't know until I turn up
If you will need to get a train through the Christmas period, when will you start making your plans?
61.1% I've already done it!
16.7% I'm thinking about it now
16.7% I'll do it two weeks before
5.6% If I remember, I'll book it the day before
How satisfied were you overall with the last journey you made by tram?
43.9% Very satisfied
24.4% Fairly satisfied
12.2% Neither good nor poor
7.3% Fairly dissatisfied
12.2% Very poor