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Tram Passenger Survey (TPS) – Autumn 2013 Report

The Tram Passenger Survey (TPS) is the first carried out by Passenger Focus. It enables everyone interested to compare and benchmark what passengers think about their tram service.

As part of our new programme of tram passenger satisfaction research we surveyed in five network areas. This involved asking 5,250 passengers about the tram journey they had just made.

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  • Tram
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  • Passenger experience

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