Bus research & publications


Bus driver training - What works? What next?

Recognising the central role of the driver, and the huge impact they have on the passengers’ travel experience this report sets out to investigate how bus drivers are trained and equipped to take on a...

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May 2015 conference - Diane McCrea

Presentation from Diane McCrea, our Board Member for Wales, at our conference "Putting passengers first: how will the Welsh National Transport Plan deliver?" held in Cardiff on 13 May 2015

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May 2015 conference - Siân Summers-Rees

Presentation from Siân Summers-Rees, Director for Wales, Community Transport Association, at our conference "Putting passengers first: how will the Welsh National Transport Plan deliver?" held in...

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May 2015 conference - Peter Heath, Cardiff Bus

Presentation from Peter Heath, operations and commercial director of Cardiff Bus, at our conference "Putting passengers first: how will the Welsh National Transport Plan deliver?" held in Cardiff on 13...

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Workplan 2015-16

Download Transport Focus's workplan to find out how we propose to make a difference for passengers and road users over the next 12 months.

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PLUSBUS user research report

Passenger Focus carried out this research to better understand existing and potential PLUSBUS users. For existing users we wanted to explore how they currently used the product, key reasons for and against...

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Bus Passenger Survey - full report - Autumn 2014

Passenger Focus carries out a yearly Bus Passenger Survey (BPS) to compare and benchmark what passengers think about their bus service. This is one of several pieces of bus passenger research that we carry...

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