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Our goals

Vision, mission and objectives

The vision of Transport Focus is to ensure that operators, funders and regulators of transport systems:

‘put transport users first’

This will be achieved through our mission of:

‘getting the best deal for transport users’

By doing this Transport Focus aims to promote and uphold the following set of values which are fundamental to its work and mission:

  • focused on consumers
  • being useful
  • efficient
  • credible, basing our work on research
  • respect for our people
  • accountable and transparent.

For more on planned work and objectives for the current year read the Transport Focus work plan (2018-19)

For latest updates read the monthly newsletter Transport User Voice.

For a summary of work in the year to 31 March 2019 read the annual report and accounts (2018-19)

Read the management and governance section of this website for more information about current Board Members (including Board Committees and Champions) and staff.

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