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Our goals

Vision, mission and objectives

Our vision is to ensure that operators, funders and regulators of transport systems:

‘put transport users first’

This will be achieved by our mission of:

‘getting the best deal for transport users’

In doing so, we aim to promote and uphold the following set of values which are fundamental to our work and mission:

  • focused on consumers
  • being useful
  • efficient
  • credible, basing our work on research
  • respect for our people
  • accountable and transparent.

Transport Focus’s work plan (2017-18) and annual report and accounts (2016-17) have now been published. Click here for more information about our Board Members Committee and Champions.

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