Vision, mission and objectives
Our vision is to ensure that operators, funders and regulators of transport systems:
‘put transport users first’
This will be achieved by our mission of:
‘getting the best deal for transport users’
In doing so, we aim to promote and uphold the following set of values which are fundamental to our work and mission:
- focused on consumers
- being useful
- credible, basing our work on research
- respect for our people
- accountable and transparent.
Transport Focus’s work plan (2017-18) and annual report and accounts (2016-17) have now been published. Click here for more information about our Board Members Committee and Champions.