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Freedom of Information Act requests

How to make a Freedom of Information Act request:

Requests for information can be made via the website or sent in writing to:

Transport Focus
Fleetbank House
2-6 Salisbury Square

Tel: 0300 123 0860

The request must be made in writing and must also contain the following:

  • the name of the applicant and an address for correspondence (including email)
  • a description of the information required.

Whilst the description need not be comprehensive, being as specific as possible and including relevant dates will help to speed up the process.

It should also be noted that the request does not need to contain the words “Freedom of Information Act”.

If you are requesting information about you, it will be dealt with as a subject access request under the data protection act. You can find out more about this in our Privacy Policy.

In accordance with regulations under the legislation, fees may apply for meeting requests. If this is the case you will notified, and the request will be met once the fee has been paid.

Alternatively, the information you are looking for may be available on our Publication Scheme page.

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