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This page contains links to our research, open data tool, press releases and information on transport user rights.

You can also find information on how to complain to a train operating company, or how to contact us if you are not happy with how your compliant was dealt with.

Publications and research

How to complain:

Passenger rights:

Related content

Latest news

Tram services are great, but must keep focus on keeping pace with demand, says watchdog

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Latest publication

Tram Passenger Survey

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Latest post

What’s the secret?

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