Skip to content

Will there be a compensation scheme for drivers delayed, as there is for rail passengers?

The position of a road user is very different from that of a rail or bus passenger, who has entered into a contractual arrangement with the operator when buying the ticket. There is no direct payment for a road journey, so there is no scope for making any refund where there are problems with that journey.

Modes
  • Road users
Topics
  • Road users

Comments

Related content

Latest news

Rail Review progress update

Find out more
Latest publication

Annual Report and Accounts 2018-19

Find out more
Latest post

A better experience cannot arrive too soon for disabled rail passengers

Find out more