18 and 20 August rail strikes – passenger experience and information survey

26 August 2022

This report shows how everyone who travelled or was affected by the strike disruption between 18 and 21 August rated the information provided about services and tickets and refunds. We obtained responses from around 342 people (although some said don’t know/not applicable).

Transport Focus asked a representative sample of 2000 people from across Great Britain about their public transport use.