Caledonian Sleeper guest satisfaction survey
Transport Focus set up a guest satisfaction survey for Caledonian Sleeper which has been used to...
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28 November 2024
Transport Focus has previously published a series of research reports relating to criminality and anti-social behaviour on public transport.
This new report looks to build on these findings. It uses Transport Focus’s extensive survey of bus passenger satisfaction to examine attitudes to, and perceptions of, personal security. It also looks at what can help people feel safer.