1.0Transport Focushttps://www.transportfocus.org.uk/cy/London Overground scorecard - Transport Focusrich600338<blockquote class="wp-embedded-content" data-secret="SNH5LvWWDB"><a href="https://www.transportfocus.org.uk/cy/publication/london-overground-scorecard-3/">London Overground scorecard</a></blockquote><iframe sandbox="allow-scripts" security="restricted" src="https://www.transportfocus.org.uk/cy/publication/london-overground-scorecard-3/embed/#?secret=SNH5LvWWDB" width="600" height="338" title="“London Overground scorecard” — Transport Focus" data-secret="SNH5LvWWDB" frameborder="0" marginwidth="0" marginheight="0" scrolling="no" class="wp-embedded-content"></iframe><script type="text/javascript">
/* <![CDATA[ */
/*! This file is auto-generated */
!function(d,l){"use strict";l.querySelector&&d.addEventListener&&"undefined"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!/[^a-zA-Z0-9]/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret="'+t.secret+'"]'),o=l.querySelectorAll('blockquote[data-secret="'+t.secret+'"]'),c=new RegExp("^https?:$","i"),i=0;i<o.length;i++)o[i].style.display="none";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute("style"),"height"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):"link"===t.message&&(r=new URL(s.getAttribute("src")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener("message",d.wp.receiveEmbedMessage,!1),l.addEventListener("DOMContentLoaded",function(){for(var e,t,s=l.querySelectorAll("iframe.wp-embedded-content"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute("data-secret"))||(t=Math.random().toString(36).substring(2,12),e.src+="#?secret="+t,e.setAttribute("data-secret",t)),e.contentWindow.postMessage({message:"ready",secret:t},"*")},!1)))}(window,document);
//# sourceURL=https://www.transportfocus.org.uk/wp-includes/js/wp-embed.min.js
/* ]]> */
</script>
London Overground’s scorecard highlights how the operator is performing on the journey elements that matter most to passengers. The scorecard draws on Transport Focus satisfaction results and industry data on punctuality and cancellations, and complaints to produce a comparative snapshot for each train operator.