{"version":"1.0","provider_name":"Transport Focus","provider_url":"https:\/\/www.transportfocus.org.uk\/cy\/","title":"Transport User Voice - October 2021 - Missing ticket mystery - Transport Focus","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"GhlKan3yFZ\"><a href=\"https:\/\/www.transportfocus.org.uk\/cy\/news\/transport-user-voice-october-2021-missing-ticket-mystery\/\">Transport User Voice &#8211; October 2021 &#8211; Missing ticket mystery<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/www.transportfocus.org.uk\/cy\/news\/transport-user-voice-october-2021-missing-ticket-mystery\/embed\/#?secret=GhlKan3yFZ\" width=\"600\" height=\"338\" title=\"&#8220;Transport User Voice &#8211; October 2021 &#8211; Missing ticket mystery&#8221; &#8212; Transport Focus\" data-secret=\"GhlKan3yFZ\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/www.transportfocus.org.uk\/wp-includes\/js\/wp-embed.min.js\n\/* ]]> *\/\n<\/script>\n","description":"Our casework successes Mr A had been unable to use the two sets of tickets he bought from Trainline due to bad weather and service cancellations. He sent the tickets back but only one set was refunded as Trainline said it had received only one set. Mr A came to Transport Focus for help. Our [&hellip;]"}