Reduction in maximum fees for ticket refunds – Transport Focus...
Commenting on the Office of Rail and Road's announcement that the maximum fee for ticket refunds...
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25 June 2022
This is the first strike happening at a weekend, so there is more of an impact on leisure travel than commuters. We’ve been out observing the passenger experience at various stations.
Similarly to earlier in the week there weren’t huge numbers travelling. But again, we found some were unaware of the strike – or what it meant for their journey.
Read more on our work for passengers during the disruption here