1.0Transport Focushttps://www.transportfocus.org.uk/gd/rich600338<blockquote class="wp-embedded-content" data-secret="7w1aa6hHFK"><a href="https://www.transportfocus.org.uk/gd/publication/caledonian-sleeper-guest-satisfaction-survey-13/">Caledonian Sleeper guest satisfaction survey</a></blockquote><iframe sandbox="allow-scripts" security="restricted" src="https://www.transportfocus.org.uk/gd/publication/caledonian-sleeper-guest-satisfaction-survey-13/embed/#?secret=7w1aa6hHFK" width="600" height="338" title="“Caledonian Sleeper guest satisfaction survey” — Transport Focus" data-secret="7w1aa6hHFK" frameborder="0" marginwidth="0" marginheight="0" scrolling="no" class="wp-embedded-content"></iframe><script type="text/javascript"> /* <![CDATA[ */ /*! This file is auto-generated */ !function(d,l){"use strict";l.querySelector&&d.addEventListener&&"undefined"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!/[^a-zA-Z0-9]/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret="'+t.secret+'"]'),o=l.querySelectorAll('blockquote[data-secret="'+t.secret+'"]'),c=new RegExp("^https?:$","i"),i=0;i<o.length;i++)o[i].style.display="none";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute("style"),"height"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):"link"===t.message&&(r=new URL(s.getAttribute("src")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener("message",d.wp.receiveEmbedMessage,!1),l.addEventListener("DOMContentLoaded",function(){for(var e,t,s=l.querySelectorAll("iframe.wp-embedded-content"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute("data-secret"))||(t=Math.random().toString(36).substring(2,12),e.src+="#?secret="+t,e.setAttribute("data-secret",t)),e.contentWindow.postMessage({message:"ready",secret:t},"*")},!1)))}(window,document); //# sourceURL=https://www.transportfocus.org.uk/wp-includes/js/wp-embed.min.js /* ]]> */ </script> https://d3cez36w5wymxj.cloudfront.net/wp-content/uploads/2020/02/10095423/Caledonian-Sleeper-.jpg1366820Transport Focus set up a guest satisfaction survey for Serco Caledonian Sleeper which has been used to set the benchmarks against which customer satisfaction with the service will be measured. This report contains results for the fourth quarter of fieldwork for the year 2022/23 combining rail periods 10, 11, 12 and 13.​ This covers journeys […]