1.0Transport Focushttps://www.transportfocus.org.uk/gd/rich600338<blockquote class="wp-embedded-content" data-secret="hSBsZ98p31"><a href="https://www.transportfocus.org.uk/gd/publication/caledonian-sleeper-guest-satisfaction-survey-22/">Caledonian Sleeper guest satisfaction survey</a></blockquote><iframe sandbox="allow-scripts" security="restricted" src="https://www.transportfocus.org.uk/gd/publication/caledonian-sleeper-guest-satisfaction-survey-22/embed/#?secret=hSBsZ98p31" width="600" height="338" title="“Caledonian Sleeper guest satisfaction survey” — Transport Focus" data-secret="hSBsZ98p31" frameborder="0" marginwidth="0" marginheight="0" scrolling="no" class="wp-embedded-content"></iframe><script type="text/javascript"> /* <![CDATA[ */ /*! This file is auto-generated */ !function(d,l){"use strict";l.querySelector&&d.addEventListener&&"undefined"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!/[^a-zA-Z0-9]/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret="'+t.secret+'"]'),o=l.querySelectorAll('blockquote[data-secret="'+t.secret+'"]'),c=new RegExp("^https?:$","i"),i=0;i<o.length;i++)o[i].style.display="none";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute("style"),"height"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):"link"===t.message&&(r=new URL(s.getAttribute("src")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener("message",d.wp.receiveEmbedMessage,!1),l.addEventListener("DOMContentLoaded",function(){for(var e,t,s=l.querySelectorAll("iframe.wp-embedded-content"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute("data-secret"))||(t=Math.random().toString(36).substring(2,12),e.src+="#?secret="+t,e.setAttribute("data-secret",t)),e.contentWindow.postMessage({message:"ready",secret:t},"*")},!1)))}(window,document); //# sourceURL=https://www.transportfocus.org.uk/wp-includes/js/wp-embed.min.js /* ]]> */ </script> Transport Focus set up a guest satisfaction survey for Caledonian Sleeper which has been used to set the benchmarks against which customer satisfaction with the service will be measured.This report contains results for the second quarter of fieldwork for the year 2025/26 combining rail periods 04, 05, and 06. This covers journeys made between 22 June and 13 September 2025​.