{"version":"1.0","provider_name":"Transport Focus","provider_url":"https:\/\/www.transportfocus.org.uk\/gd\/","title":"Transport User Voice - January 2023 - Helping passengers - Transport Focus","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"ZYD66pKCnK\"><a href=\"https:\/\/www.transportfocus.org.uk\/gd\/news\/transport-user-voice-january-2023-helping-passengers\/\">Transport User Voice &#8211; January 2023 &#8211; Helping passengers<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/www.transportfocus.org.uk\/gd\/news\/transport-user-voice-january-2023-helping-passengers\/embed\/#?secret=ZYD66pKCnK\" width=\"600\" height=\"338\" title=\"&#8220;Transport User Voice &#8211; January 2023 &#8211; Helping passengers&#8221; &#8212; Transport Focus\" data-secret=\"ZYD66pKCnK\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/www.transportfocus.org.uk\/wp-includes\/js\/wp-embed.min.js\n\/* ]]> *\/\n<\/script>\n","description":"Multiple tickets and app malfunction Too many tickets? Ms K was travelling home from the airport in the early hours of the morning and was unable to purchase tickets from the ticket office as it was closed. She rang her daughter who tried to buy tickets from home and accidentally purchased three tickets from Trainline. [&hellip;]"}