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Have you been delayed? Claimed compensation? Support our campaign by sharing your story.

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Passenger Voice



Whose paying for your Bank Holiday fun? When did you last have a get away courtesy of your train operator? Claim…


The train may not take the strain... so check before you take to the rail network this bank holiday weekend:


Catching a train this Bank Holiday weekend? If your journey is delayed (15 mins or more) you may be eligible fo…


Young passengers consistently tell Transport Focus through its research they resent being charged adult fares after…


Trying to beat the bank holiday getaway? Which motorway service stations in England road users🚗🛣🏪🚚 rate best? S…

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Help Transport Focus ensure that passengers don’t miss out on money they’re due. Let’s send a clear message to the industry.

Share our campaign and together we can Make Delay Pay.