Blog
‘Smart’ motorways – a closer look at the M25 and M3
Many of us will have spent some of the Bank Holiday weekend navigating motorways. We recently spent a very useful day with Highways England and…
Six weeks to go til the opening of the ‘new’ London Bridge station. So five years in, one billion pounds later and an awful lot…
A303 Stonehenge consultation: time to have your say
The clear view of Stonehenge as drivers crawl past on the A303 in Wiltshire makes this one of the most memorable stretches of the whole…
We launched our latest Tram Passenger Survey today, which again shows more than nine in 10 passengers are satisfied. Trams continue to outperform both trains…
Bus drivers – making all the difference for passengers
The recent cold snap of weather in the UK has shown how vital transport is to everyone, whether that is getting deliveries to shops to…
Bus lanes – helping passengers along
Why are bus lanes important? Here at Transport Focus we have a mass of evidence that clearly shows bus passengers want a good consistent…
Roadside messages – helpful or a hindrance?
We know that giving road users’ information at the right time and in the right place is essential for a good journey, but are some…
Disruption – the new normal? The customer perspective
Do you always get the best information during delayed bus journeys? Does the driver tell you how late you will be? This month Brighton…
Successful bus services alchemy?
As every bus passenger knows the key thing they want from bus services – as with all transport modes – is reliability. The bus to…
Help keep rail penalty fares fair
Rail Penalty Fares appeals – a win for passengers and Transport Focus and a chance to take part in appeals. Over the years we have…