Skip to content

Back to News

Delay Repay 15 compensation for Northern passengers

Commenting on the announcement of Delay Repay 15 for Northern Passengers, Transport Focus passenger director David Sidebottom said:

“Transport Focus has continually pushed for this enhanced compensation deal that will benefit all passengers, ensuring they get the compensation they deserve.

“The introduction of a 15-minute delay trigger for compensation is a welcome step in rebuilding passengers’ trust following months of cancellations and delays.

“Passengers on TransPennine Express will now want to know when they can expect the same deal.”

  • Train


Comments are closed.

Related content

Latest news

Young people aged 16 to 18 to get free bus travel across Greater Manchester

Find out more
Latest publication

Awareness of compensation for Thameslink and Great Northern passengers

Find out more
Latest post

M6 roadworks – making a difference for road users

Find out more