Skip to content

Back to News

Rail industry’s renewed focus on use of GPS technology must improve information for passengers

Commenting on news from the Rail Delivery Group concerning adoption of new technology to help improve passenger information, David Sidebottom, director at watchdog Transport Focus, said:

“Passengers tell us in our research that they need accurate, timely and personalised information.

“However, there are still too many instances where passengers are left standing on station platforms, waiting for a delayed train without accurate information confirming when their train will arrive.

“Transport Focus welcomes the rail industry’s renewed focus on improving information for passengers and looks forward to seeing this innovation deliver fewer delays and cancellations in 2019.” 

Modes
  • Train

Comments

Comments are closed.

Related content

Latest news

Train punctuality to be measured to the minute

Find out more
Latest publication

The future of ticketing

Find out more
Latest post

Bus Passenger Survey in action driving change

Find out more