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New trains and extra services promised by rail industry

Commenting on new trains and extra services promised by the rail industry, chief executive of Transport Focus Anthony Smith said:

“For passengers who have put up with much inconvenience in the expectation of a better, more reliable rail service, the prospect of more seats and new trains will clearly be welcome.

“Passengers understand that change can take time and mean some disruption and they will need to be kept well informed and given clear timescales for improvements.

“Passengers tell us their top priorities for improvement are more trains arriving on time, more chance of getting a seat or standing in comfort and better value for money services.”

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