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Smart ticketing rolled out across the UK

Comment on the announcement that nine in 10 tickets will be available for sale to passengers as smart tickets, Mike Hewitson, Transport Focus head…

Easter rail engineering works

Anthony Smith, chief executive of the transport user watchdog, Transport Focus, commenting on the Easter bank holiday engineering works said: “For passengers wanting to…

Tram passenger satisfaction riding high

Nine in 10 tram passengers are satisfied with their journey, says independent watchdog Transport Focus. The results of the latest Tram Passenger Survey, out today, show…

Train punctuality to be measured to the minute

Commenting on new train punctuality measures Anthony Smith, chief executive of the independent watchdog Transport Focus, said: “Passengers want a reliable, on-time train service. How…