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Annual report out now

What have we done to help transport users? Transport Focus is a consumer organisation – a champion for transport users. Our mission is to make…

Special compensation for Northern passengers

Responding to the announcement of special compensation for Northern rail passengers, Anthony Smith, chief executive of the independent watchdog Transport Focus, said: “Rail passengers in…

December timetable changes

Responding to the announcement of a phased approach to introducing the December rail timetable, Anthony Smith chief executive of the independent watchdog Transport Focus,…

Compensation announced for GTR passengers

The independent watchdog has welcomed news that GTR passengers will be compensated for recent disruption. Anthony Smith, chief executive of Transport Focus said: “Passengers on…