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Winter timetable changes

Commenting on the introduction of new timetable changes Anthony Smith, chief executive of Transport Focus, said: “This time around passengers expect the rail industry to…

Consultation on new aviation passenger charter

Commenting on the measures proposes within the government’s upcoming consultation on its aviation strategy Anthony Smith, chief executive of the independent watchdog Transport Focus,…

Tunnels – what do road users want?

New road tunnels must be designed, built and run with the road user in mind. Signage and ‘rules’ in tunnels must also be made clearer.

Reappointment of Transport Focus chair

The Department for Transport has reappointed Jeff Halliwell as chair of Transport Focus for an additional term from 9 February 2019 to 8 August 2021.

Transport User Voice – latest newsletter

The December 2018 issue of Transport User Voice is out now. You can read more on: new research that shines a much-needed light upon the experience of…