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Northern rail crisis – a letter

Anthony Smith, chief executive of Transport Focus, has written a letter to all newspapers across the north of England about the ongoing rail…

Rail timetable compensation and inquiry

Transport Secretary Chris Grayling has announced compensation for people affected by timetable disruption and an inquiry into what went wrong. Anthony Smith, chief executive of …

Passenger buying a ticket

Rail fares consultation launched

Transport Focus is calling on passengers to have their say on the future of the rail fares system. Rail companies and Transport Focus have launched…

Northern temporary timetable

Northern has announced a temporary change to its timetable to help reduce delays and cancellations. Responding to the announcement David Sidebottom, passenger director at Transport Focus,…

Train timetable disruption

Following the introduction of a new timetable on 20 May delays and cancellations continue for passengers on Thameslink and Northern services. David Sidebottom, Transport Focus…

Transport User Voice newsletter

The June 2018 issue of Transport User Voice is out now. Click here to read more on: how we are challenging the rail industry over ‘unreliable timetables’ Britains top…

Train timetable changes

More than four million trains have been rescheduled today in the largest timetable shakeup for decades. Anthony Smith, chief executive of the independent watchdog Transport…