Skip to content

Back to News

Virgin Trains price-guarantee app

Commenting on Virgin’s price-guarantee app, David Sidebottom, Transport Focus director, said:

“With less than half of passengers satisfied with the value for money of their ticket many will welcome this latest planned innovation from Virgin.

“Transport Focus research shows that passengers want a fares system that is simple to use, easy to understand and is flexible enough to cater to how people work and travel today.

“If train companies are ever going to enjoy the trust of the travelling public more fundamental reforms are still needed so that passengers no longer need to seek out deals that are ‘hidden’ in the system.”

Comments

Comments are closed.

Related content

Latest news

Watchdog welcomes new technology to alert passengers when trains and stations are busy

Find out more
Latest publication

Travel during Covid-19 survey – week 5

Find out more
Latest post

More freedoms, but how will people get around?

Find out more