Putting rail information in the public domain
ORR and Passenger Focus support the Government’s policy of making more information available on industries that are publicly funded. Prior to the research, both organisations have been looking at the issue of increasing the extent of information available about the rail industry’s performance.
We commissioned the research to acquire a deeper understanding of passengers’ and others views on this issue. It specifically asked what rail performance information or data passengers need to help to make accurate statements and judgments like: ‘I travel on the XYZ line, my opinion of it is ….’