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Smartcards on c2c: what do passengers think? – full slide pack

The train company c2c introduced smart ticketing in 2014 and this research reveals the views and experiences of both c2c passengers and staff. This is the full slide slide deck. A summary report can be found here.

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  • Smartcards on c2c - what do passengers think.pdf
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Modes
  • Train
Topics
  • Fares and ticketing
  • Future of rail
  • smarter travel

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