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Using smartcards on rail in the south east of England: what do passengers want?

This research explored what passengers need and want when it comes to smartcards. It found out more about passenger expectations of smartcards and their reactions to how a smartcard may work.

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  • Using smartcards on rail in the south east of England - January 2016 - FINAL.pdf
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  • Train
Topics
  • Fares and ticketing
  • Future of rail
  • Smarter travel

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