Skip to content

Timetable disruption – your experiences

A new timetable was introduced on 20 May, affecting passengers right across the rail network with almost half of Britain’s rail services rescheduled.

Unprecedented delays, confusion and cancellations have made life miserable in recent weeks for some Northern, Thameslink and Great Northern passengers.

Transport Focus uses the stories you share, along with our other research, to feed back to operators the full scale of the impact this disruption has on lives. Click here to read more about this work.

This survey has now closed.

Related content

Latest news

Winter timetable changes

Find out more
Latest publication

Tunnel vision: road users’ experiences and expectations of tunnels

Find out more
Latest post

A passenger focused Rail Review 

Find out more