Our telephone number for passengers and road users is: 0300 123 2350

Help and complaints

Looking for help and advice, or need to make a complaint? Click here to visit our dedicated help section.

Stakeholder enquiries

Our London and Manchester offices deal with stakeholder enquiries. Click here for addresses and telephone numbers

Media enquiries

You can contact the press office during office hours on 0300 123 0821.

For urgent out of hours media enquiries please call 07918 626045. Please note that this phone accepts calls only, and not text messages.

Follow us on Twitter

Follow @transportfocus for latest news, blogs and interesting titbits. Our chief executive also tweets @anthonysmithTF.