Our telephone number for passengers and road users is: 0300 123 2350
Help and complaints
Looking for help and advice, or need to make a complaint? Click here to visit our dedicated help section.
Our London and Manchester offices deal with stakeholder enquiries. Click here for addresses and telephone numbers.
You can contact the press office during office hours on 0300 123 2170.
For urgent out of hours media enquiries please call 0300 123 2181. Please note that this phone accepts calls only, and not text messages.