Publication
Caledonian Sleeper Guest Satisfaction Survey
Transport Focus set up a guest satisfaction survey for Caledonian Sleeper which has been used to...
Read more
Transport Focus is committed to representing all transport users. We must show that our work is representative, relevant and useful. Diversity and inclusion is key in being able to do this effectively.
We believe that everyone in society deserves the same chances in life. Having a diverse and inclusive organisation means we can tap into different perspectives and experiences to generate new ideas and initiatives, which will make our work more relevant and useful.
If our work, our insight work especially, doesn’t reach the ‘seldom heard’ our conclusions will be partial.