Caledonian Sleeper Guest Satisfaction Survey
Transport Focus set up a guest satisfaction survey for Caledonian Sleeper which has been used to...
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18 June 2025
This research look at why some drivers are reluctant to stop during long journeys and what can more be done to persuade these drivers to take a break at motorway services.
We hope this research will provide a starting point for a wider conversation with organisations that operate, oversee and regulate motorway journeys. Through these discussions we want to encourage these drivers to make better use of motorway services and in doing so create a safer motorway network.