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Blog
21 July 2022

The Elizabeth Line: what’s it like?

I finally got to go on the new ‘Liz Line’. As part of a work outing down to Woolwich we were guided by the knowledgeable and enthusiastic Scott...
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Blog
18 July 2022

Diversity and inclusion at Transport Focus

Today we put our diversity and inclusion strategy on our website. Why is diversity and inclusion so important? And why am I so enthused about this...
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Two female bus passengers looking at a phone
Blog
20 June 2022

Yorkshire bus passengers feel the pain

Bus passengers are feeling the pain as Arriva bus drivers in Yorkshire enter their third week of industrial action. While rail strikes may dominate...
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Blog
15 June 2022

Rail strikes: passenger confidence in railway at risk

Here we go… Next week it looks likely passengers will be hit by the most disruptive strikes on the rail network for decades. We’re urging all...
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Sign outside Birmingham New Street station
Blog
27 May 2022

New Street views: rail passengers have their say

Our rail user survey provides a unique insight into people’s attitudes towards their latest train journey. We ask hundreds of passengers a week...
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Electric vehicles charging
Blog
09 May 2022

Driving electric: how does it feel?

Smooth, quiet, hassle-free with great acceleration and braking! These were my initial impressions having finally got the chance to drive an...
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lorry driving on road
Blog
03 March 2022

Special delivery: recognising the value of lorry drivers

Many of us probably don’t give much thought to how our goods are transported or delivered to us. At least not beyond the driver that hands us our...
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Blog
17 February 2022

The Great Trickle Back? Will space on buses and trains match demand?

Passengers are returning to bus and rail. As restrictions change people are returning to working in offices, shopping and relaxing further afield....
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Blog
15 February 2022

Smoother roads are coming

“Part of the road surface is very noisy and always makes me uneasy as it makes the car very loud.” Female, 17-34, South West When it comes to...
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Blog
24 January 2022

Back Better Bus – supporting the improvements bus passengers want

Back in 2019, the Government announced an array of improvements that would transform bus services for passengers - simpler fares, thousands of new...
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woman at bus stop with arm out to flag approaching bus
Blog
03 December 2021

How accessible is British transport?

Today is the International Day of Persons with Disabilities - an opportunity for all of us to stop and consider how we can make our environment more...
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Blog
26 November 2021

Choices, choices, choices?

How was your last journey? We ask around 1000 passengers this in our new rail and bus surveys each and every week. We ask them about overall...
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