Skip to content

Back to News

Passenger Voice – Winter 2012

The Winter 2012 edition of our newsletter, Passenger Voice, has been published.

In this issue:

  • Passenger views on the Northern and TransPennine rail franchises
  • 55,000 rail and bus passengers have their say
  • Bus cuts toolkit
  • Putting passengers at the heart of rail services
  • Engineering works: more than half of passengers wouldn’t travel by train if part of journey is by replacement bus
  • Better bus access
  • Go-Ahead and Passenger Focus launch new research on the future of transport


Please click the link below to view it as an e-borchure:

Passenger Voice – Winter 2012


Or you can download it as a PDF:


  • Train
  • Coach
  • Tram
  • Bus
  • Passenger Voice


Related content

Latest news

Transport User Voice – new issue out today

Find out more
Latest publication

Summary of the changes to the Tram Passenger Survey and their impact – Autumn 2015 wave

Find out more
Latest post

Bringing rail compensation into the 21 century

Find out more