Heathrow Express scorecard

11 December 2025

Heathrow Express’ scorecard highlights how the operator is performing on the journey elements that matter most to passengers. The scorecard draws on Rail Customer Experience Survey results and industry data on punctuality and cancellations to produce a comparative snapshot for each train operator.

Heathrow Express scorecard - December 2025
Download
Liked it, or found it useful? Please share on social media and help spread the word!
Twitter LinkedIn