Transport Focus consultation response on framework for determining redress...
Transport Focus welcomes the current consultation by the Office of Rail and Road, on the proposed...
Read more
30 September 2010
The passenger satisfaction research took place at 15 stations in the East Midlands region and on the Midland Main Line to London. Questionnaires were distributed in the station car parks on weekdays between 6am and 11am, and between 4pm and 7pm. A total of 1085 passengers completed the questionnaire. The sample included commuters, business and leisure passengers.