Transport User Voice June 2025 – Road network improvements
Capturing the user experience
When we think of National Highways, we tend to imagine...
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11 June 2023
Commenting on the extension of the LNER single leg pricing trial, Transport Focus chief executive Anthony Smith, said:
“People thinking about making a rail journey will be pleased to hear that the process of working out what ticket to buy should become simpler – and in some instances cheaper. We know that value for money is a key priority for passengers, particularly as the pressures of the cost of living continue.
“Transport Focus has long called for a simpler, more transparent fares structure including single-leg pricing. It cuts out the confusion of the 10p or £1 difference between some singles and returns, and also enables passengers to pay only for the level of flexibility they need.”