Caledonian Sleeper guest satisfaction survey
Transport Focus set up a guest satisfaction survey for Caledonian Sleeper which has been used to...
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15 March 2023
We spoke to a representative sample people across Britain to find out how the upcoming strikes, impacting most train companies in England, would affect their travel plans between 16 and 19 March.
The survey details awareness levels, ratings of information provided about which services would run or not run, and ratings of information about ticket refunds/exchanges.