Rail Customer Experience Survey – Official Statistics
The Rail Customer Experience Survey (RCXS) is a new, industry-wide survey of rail passengers’...
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17 August 2022
This report shows the expected impact of the strikes on 18 and 20 August and the potential knock-on disruption on 19 and 21 August.
It details passenger awareness levels of the strikes, the rating of information provided about which services would run or not run, and rating of information about ticket refunds/exchanges.