Transforming rail travel – what do passengers want?

07 March 2023

Transport Focus speaks to thousands of passengers each year as part of large-scale ‘tracker’ surveys and smaller bespoke insight reports.

This report draws on that insight to give a precise view of what rail passengers want. It is a high-level summary, with links to original research for those who would like greater detail.

This is version 2.0. We expect to produce periodic updates and will publish them here.

Transforming rail travel – what do passengers want 6 March 2023

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Annexe 1 Transforming rail travel – what do passengers want 6 March 2023

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