Passenger Focus Board meeting
13 May 2009
There will be a Passenger Focus board meeting on Wednesday 13 May 2009. The event will be held in Cardiff.
The meeting is held in public and you are welcome to observe the proceedings.
Please find below links to the relevant documents.
If you would like to attend the meeting as an observer please contact our London office using the details below by Monday 11 May 2009.
Relevant documents
Agenda – Passenger Focus Board meeting – 13 May 2009
3 – Franchise report: Arriva Trains Wales
4 – Franchise report: First Great Western
6 – Minutes of meeting held on 11 March 2009
7 – Action matrix
8 – Quarter 4 (January to March 2009) performance review
8.2 – Passenger advice, trends and issues
8.3 – Quarter 4 Finance report (January to March 2009)
8.4 – End of year research review
9.1 – 2009-10 Budget and business plan final approval
9.2 – CPP1.1 (6) data and document security policy
9.4 – Remuneration committee minutes
10.1 – Bus mystery traveller survey – retrospective approval
10.2 – New IT contract – procurement approval