Working in partnership with London TravelWatch

Passenger Focus Board Meeting – London

16 March 2011

There will be a Passenger Focus Board meeting held at One Drummond Gate in London on Wednesday 16 March 2011.


The meeting will be held in public and you are welcome to observe the proceedings.


If you would like to attend the meeting as an observer, please contact our London office using the details below by Monday 14 March 2011.


Please find below links to the relevant documents:


 


Agenda – Passenger Focus Board meeting 16 March 2011


 


2.0 – Minutes of Board meeting held on 12 January 2011


 


3.0 – Board action matrix


 


5.0 – Chief Executives work plan report for January – February 2011


 


5.1 – Research work plan report


 


5.2 – PAT – What passengers are complaining about – Oct-Dec 2010


 


6.1 – Minutes of Statistics Governance Group meeting held on 25 January 2011


 


6.2 – Minutes of Audit Committee meeting held on 25 January 2011


 


7.2 – Passenger Focus work plan 2011-12 cover


 


7.2a – Making a difference 2011-12 draft work plan


 


8.0 – Bus passenger directors review of passenger and industry facing work


 


8.1 – Summary facts on extent of bus cuts


 


8.2 – Local transport authority cuts database


 


8.3 – Bus stakeholder guides


 


9.1 – Bus passenger link report – South West, South East and East of England


 


9.2 – Bus passenger link report – North East, Yorkshire and Humber


 


10.0 – Rail passenger directors review of passenger and industry facing work


 


10.1 – Letters – Passenger information during disruption


 


10.2a – DfT press release – Green light for new trains and rail electrification


 


10.2b – Oral statement by the Rt. Hon Philip Hammond MP – Intercity Express and rail electrification


 


10.2c – Passenger Focus responds to Governments green light for new trains and rail electrification


 


11.1 – Rail passenger link report – TransPennine Express


 


11.1a – Supporting data for TransPennine Express report


 


11.2 – Rail passenger link report – London Midland


 


11.2a – Supporting data for London Midland report


 


11.3 – Rail passenger link report – Chiltern Railways


 


11.3a – Supporting data for Chiltern Railways report


 


11.4 – Rail passenger link report – Hull Trains


 


11.4a – Supporting data for Hull Trains report


 


Final signed minutes of Board meeting held on 16 March 2011



Contact Details

Matt Ayson
0300 123 0824
16 March 2011
Transport Focus Transport Focus Transport Focus
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