The Consultation Institute – The Power of the People
22 October 2014
Sharon Hedges, Passenger Focus’s passenger issues manager, will be attending a conference on ‘The Power of the People’. Sharon is also a facilitator at one of the four afternoon break-out sessions, Passenger Power! in practice. The aim of the session is to share with the audience:
- practical experiences
- how they have created empowerment
- results received
- problems/challenges faced to encourage consultation.