Around five per cent of rail and more than 20 per cent of bus journeys are made by people with a disability or long-term illness; but accessibility is also an issue for those travelling with heavy luggage or small children.
Transport Focus works to support improved accessibility on rail, bus, coach and tram, and to ensure that the views of passengers with disabilities are driving change.
Accessibility Forum October 2017
Transport Focus hosts an Accessibility Forum where user experiences can be discussed and understood as well as spreading good practice.
The minutes of the October meeting are available here.
The next forum will be taking place on Thursday 3 May 11-13pm.
Frequently asked questions
- What is the Disabled People’s Protection Policy (DPPP)?
- Booking assistance for rail journeys
- Wheelchair spaces on trains
- Can I take my mobility scooter onto the train?
- How does an electric wheelchair differ from a mobility scooter?
- Reduced-rate fares for disabled passengers
- Buying tickets
- Rail industry websites to help disabled passengers
- Priority seating
- Priority seat cards
- Stations Made Easy
- Travelling with an assistance dog
- Travel training for you
- Staff training
- Transport Focus and accessibility
- Wheelchair-accessible toilets
- Journey disruptions
- If your booked assistance fails