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Around five per cent of rail and more than 20 per cent of bus journeys are made by people with a disability or long-term illness; but accessibility is also an issue for those travelling with heavy luggage or small children.

Transport Focus works to support improved accessibility on rail, bus, coach and tram, and to ensure that the views of passengers with disabilities are driving change.

Passenger Assistance

Click here to find out more about the service provided by train companies to disabled passengers and others who require assistance with any part of their train journey. Click here for an infographic on use of Passenger Assist.

Accessibility Forum April 2016

We held a successful Accessibility Forum in April with new members attending from the Shaw Trust, High Speed Two and Wayfindr.

The presentations along with a note of the meeting can be downloaded here.

The next forum will be taking place next October.


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